Shipping

We are able to ship to the following states: California, Colorado, Florida, Illinois, Nevada, New York, Arizona, District of Columbia, Minnesota, Michigan and Oregon.  We highly recommend shipping wine to a business address, as the law requires an adult signature (21 years of age or older) for wine deliveries. Note: we cannot ship wine to P.O. Boxes. All orders are typically shipped on Mondays. Orders are usually processed within 2 to 4 days of placement and scheduled to ship as noted above. For date sensitive shipments, please contact us at 805-434-5607. ONX Wines reserves the right to hold scheduled shipments if weather is deemed a concern to the quality of the wine.

All wine orders must be placed by a person 21 years of age or older. Verification of age is required at the time of delivery. Wine will not be delivered to a visibly intoxicated person. Failure to produce age verification forfeits the right to receive the shipment until identification is produced. In such circumstances, the order may be held in storage at a local depot of the shipping company until appropriate identification is produced, or it may be shipped back to the winery. All associated costs will be the responsibility of and be charged to the customer.

Shipping charges are based on ground shipping using either UPS or GSO: (Shipping within California is inclusive to active club members on all 'ground' shipments.)

CA, NV, AZ                                                    CO, OR                             

1-3 bottles=GSO $14, UPS $19                      1-3 bottles=UPS $21

4-6 bottles=GSO $20, UPS $25                      4-6 bottles=UPS $27

7-12 bottles=GSO $25, UPS $36                    7-12 bottles=UPS $38

 

FL, NY, DC                                                      IL, MN, MI

1-3 bottles=UPS $22                                     1-3 bottles=UPS $21

4-6 bottles=UPS $32                                     4-6 bottles=UPS $30

7-12 bottles=UPS $50                                   7-12 bottles=UPS $47

Returns & Cancellations

We want to ensure that your experience with our wine is as exceptional as the wine. If there has been any damage during shipment, please contact us within 3 days of receipt of the wine. We may be contacted by email at info@onxwines.com or by phone at 805-434-5607. ONX Wines cannot be held liable for any damage to orders shipped to an address where there is no legal-aged person available to sign for the package.

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. 

If the original shipment was damaged or flawed, you will receive a full refund, including shipping and handling charges. Please contact us at 805-434-5607 for return instructions.

A $25 return fee applies to all shipments that are returned due to incorrect information provided by the customer or if the customer is not available to receive package on 3 delivery attempts. 

Please note: we never ship the same set of wines twice.